ORCA PROPERTY RESTORATION

Privacy
Policy

Effective Date: August 5, 2026

Information
Practices

1. Information We Collect

We collect information you provide directly to us, such as when you request a quote, fill out a form, or communicate with us. This may include your name, email address, phone number, and property address.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our restoration services, process transactions, send technical notices, and communicate with you about products, services, offers, and events.

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

4. SMS / Text Messaging

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, and HELP for help. SMS consent is collected through separate, unchecked checkboxes on our website opt-in form, is never required to submit the form, and is never a condition of purchase or of receiving service.

5. Cookies and Tracking Technologies

Our website may use "cookies" to enhance user experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about you. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent.

6. Third-Party Links

Our website may contain links to third-party websites. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.

7. Data Security

We take the protection of your personal information seriously. Data is transmitted over an encrypted connection (SSL/TLS), stored on secured servers, authorized access only, safeguards by service providers, no method 100% secure, and contact (561) 501-3438 for suspected compromise.

8. Data Retention

We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

9. Your Choices and Rights

You have the right to request access to the personal data we hold about you, and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us using the contact information provided below.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us immediately.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at (561) 501-3438 or via the contact form on our website.